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Our trainers are the best. period. They are professionals who have a proven track record of training effectiveness and expertise. And what's more, their exciting communicators who will provide you the most informative and interesting days you've every spent. As certified trainers, their courses are complimented with power point and audiovisual presentations, articles from leading authorities, case studies and guest lectures.

Instructor: Dr. Mike Hopkins

  • Certified Trainer/Adult Education
  • 30 years experience as doctorate level professor at a major university providing teaching and consulting in health, human services and long term care.
  • Certified Internet Training Instructor
  • Developed Arkansas's first ever Residential Living Facility Administrator Certification Program.
  • Developed Oklahoma's first ever Residential Living Facility Administrator Certification Program.
  • Continuous teaching for more than ten years the Arkansas and Oklahoma residential living facilities Administrator Certification program.
  • Selected as a team member by the National Accreditation Board for Long Term Care to develop the national residential and assisted living Administrator Certification program. Co-wrote the National Administrator Certification Examination Workbook.
  • Developed and received the Arkansas Office of Long Term Care approval for the 1st ever Assisted Living I and II Administrator Certification program.
  • Continuous teaching for more than three years the Arkansas Assisted Living I and II Administrator Certification program.
  • Consultant to numerous regional residential and assisted living facilities.
  • Developed and annually teaches continuing education courses for nursing home administrators.
  • Annually teaches over 25 seminars and workshops on aging and mental illness issues.
  • Owner and operator of an Arkansas licensed residential living facility


Instructor: Rod Giles, MA, MBA

  • Certified Trainer/Adult Education
  • Over 30 years in health services administration, working in medical group administration, residential and assisted living services for the elderly, as well as private duty home care services.
  • Special emphasis on integrating client services with local third party service providers into overall marketing strategies to the senior population and their care givers.
  • Over 15 years as a lay speaker, small group facilitator, and curriculum writer with his local church serving a congregation of over 7,000 members.
  • Consultant to regional residential and assisted living properties in start-up, licensing, staffing and marketing.
  • Writer and presenter of "The Nuts and Bolts of a Dynamic Marketing Program."
  • Financial analyst for property development.
  • Serves clients in assessing long term care needs and the use of insurance and asset allocation.